Facility Policies

facility policies

  • All members must show a University or UREC member ID to access UREC facilities. These security measures are designed to protect our facility from vandalism and to ensure all users have proper authorization.
  • Members may also use the UREC Member ID barcode found in the UREC app, and scan their phone screen for entry.
    • ID Forgiveness
      • If a participant does not have their UA or UREC ID, or a way to access their ID on the UREC app, then the ID forgiveness policy is an option.
      • Each semester every participant will receive two ID forgiveness passes.
        • Fall-start of fall semester to the start of spring classes
        • Spring-start of spring classes through graduation in May
        • Summer-May graduation through the start of fall classes
      • A photo ID must be shown to utilize this policy. A driver’s license or any ID card with your name and picture will be accepted.
      • This policy is applicable in both the UREC Fitness Center and the HPER building.
  • For membership and guest pass policies, refer to Membership & Guest Policies.
  • No unauthorized photography/video allowed at any time, with any device.  For media requests/questions, please email urec@uark.edu
  • Non-members that attend events may only access areas reserved for the event. Proper membership rules apply for access to other areas of the facility. Visitors need to be in the appropriate designated areas at all times.
  • UREC facilities must be vacated by the scheduled closing time.

  • Each member must use their own ID to enter UREC facilities. In the case of ID misuse, the UA ID will be confiscated and turned in to the Campus Card Office, located on the 4th floor of ARKU. Any UREC ID card will be kept in the UREC Main Office. 
  • Any card misuse will result in a report being filed with UREC, Student Standards and Conduct Board and possible suspension from UREC Facilities or alternative sanctions from the University. 

  • Policies, rules, and procedures are posted in the UREC facility spaces. It is the responsibility of the member to familiarize themselves with the policies, rules, and procedures of each activity site.
  • Facility users are expected to respect the facilities and the rights of other individuals. Any user of the facilities who engages in any disorderly conduct, including verbal or physical abuse of any employee or other user is subject to immediate removal from that facility and possible loss of privileges.
  • Regarding the use of university facilities and outdoor space, all groups are expected to adhere to the University Board of Trustees Policies, Fayetteville Policies & Procedures, and all University Recreation policies.
  • All students using the facility are expected to abide by the University’s Code of Student Life.

  • All minors under the age of 18 must be supervised by a parent, legal guardian, or approved adult at all times.
  • UREC is strongly committed to maintaining a safe and secure environment for all its members and guests, including children. UREC adheres to the Fayetteville Policies & Procedures, Section 217.1- Protection of Minors on Campus.
  • As part of the hiring process, specific UREC employee groups are subjected to criminal background checks, given copies of the university policy on protection of minors, and are required to complete an on-line training program.

Personal Belongings

  • UREC strongly encourages all members and guests to not bring valuables into the facility to prevent loss or theft.
  • UREC assumes no responsibility for lost or stolen items.
  • Refer to the Locker Room policies concerning locker room etiquette and storage of personal belongings.
  • Personal belongings may also be stored in the day lockers located in the level 2 hallway outside the men’s locker room in the HPER, and in the lobby area inside the UREC Fitness Center.


  • Lost/found recreational items (such as t-shirts, shoes, sport equipment, etc.) are kept in the Service Center for 10 business days.
  • Valuables such as rings, wallets, ID’s, electronics, etc. are recorded at the UREC Main Office and are kept in the safe.
  • All lost/found items turned in at the UREC Fitness Center (in the Arkansas Union) will be reported and turned in at the Information Desk in the Arkansas Union.


  • If a theft is reported, an incident report will be filed with UREC.  The victim can call UAPD  to complete a report and investigate the incident.

  • Shirts must be worn at all times while in UREC facilities; an exception being in the Natatorium area where proper swimming attire is required.
  • Appropriate footwear is required for each activity area.

  • Parking permits on campus are divided into different zones, including Student, Faculty/Staff, Reserved and Metered. All zones require a valid parking permit or meter payment corresponding to its zone during designated permit or payment times.
  • Weekend parking near the HPER Building is available for free, unless a special event has restricted spaces.
  • ADA parking is available in lots & garages near the HPER Building, UREC Sports Complex, and UREC Fitness Center.
  • A complete list of parking policies, permits & parking maps is available on the Transit and Parking Department website.
  • Parking may be affected by Razorback athletic events near UREC facilities with limited or reserved lots on game days.
  • For more information about parking for on-campus events and the procedures in place, please view the Fayetteville Policies and Procedures 320.1.
  • UREC is not responsible for parking citations.
  • Parking is prohibited at meters that are inoperative.  University Recreation is not responsible for meter malfunctions.  Please contact 479-575-PARK (7275) to report a malfunctioning meter.
  • If a meter malfunctions and you receive a citation, you should immediately complete a Parking Meter Malfunction Form at the Transit and Parking Department.  Otherwise, all meter violations require payment.

General Policies

  • Chewing gum and spitting are not permitted in the facility.
  • Glass containers are prohibited in all activity areas.
  • Alcoholic beverages, illegal drugs, steroids and tobacco products are not permitted.

Concession & Vending Guidelines

  • The concession and vending guidelines must be followed for all special events being conducted in the HPER Building.
  • All vendors must complete a vending agreement prior to the event date.
  • After the event, all vendors must remit ten percent of gross sales, less local and state taxes, to University Recreation. A summary sheet of earnings received must accompany the check (including items sold, sales price, amount sold and total sales).
  • Please note that the HPER Building does not have an area which can be solely dedicated as a concession or vending stand or that can meet the applicable health standards for vending food or drinks.
  • Vendors are responsible for following all state health standards.
  • All concessions and merchandise vendors must comply with all policies regarding cash handling, receipting, and sales set forth by the University of Arkansas. (Fayetteville Policies & Procedures- 306.0)

 View the Informal Recreation page to learn more.

 View the Reservations page to learn more.

  • Be cautious of oncoming traffic when entering or crossing the track.
  • The outside lane is approximately 1/8 of a mile in length.
  • For safety purposes, please run or walk in the direction the arrow indicates.
  • The track direction rotates on Sundays, Tuesdays, and Thursdays.
  • The track is intended for joggers and walkers only. Spectators are not permitted.
  • During informal recreation, walkers should position themselves on the inside lane and joggers to the outside lanes. Passing should take place on the outside lane. Joggers have the right-of-way.
  • Jump roping and/or lunges are permitted only in the stretching areas.
  • Racing is not permitted.
  • Proper attire should be worn while working out on the track: running shoes, athletic shorts, sweats or wind pants, and a shirt are required.
  • Food is not permitted on the track. Beverages must be in a closed container.
  • Excessive roughness, disruptive behavior and/or loitering are not permitted on the track.
  • Throwing or dropping items to or from the track is prohibited.

  • Not available for informal recreation use. A facility reservation is required to use the studio spaces.
  • No street, tap, or dress shoes are allowed on the hardwood floors. Tennis shoes or bare feet only.
  • Food is not permitted.
  • Beverages must be in a closed container.
  • Touching the mirrors in the studios is prohibited.

  • Use of personal equipment is encouraged, but equipment is available for check out at the Service Center (HPER 205A).
  • Eye protection is highly recommended for the safety of players.
  • Appropriate athletic footwear is required on racquetball courts.
  • Food is not permitted in the racquetball courts.
  • Beverages must be in a closed container and kept outside the court.

View the Fitness Center Policies page to learn more.

  • Street shoes are prohibited on gym floors. Only athletic footwear is allowed on gym floors.
  • Use of personal equipment is encouraged, but equipment is available for check out at the Service Center (HPER 205A).
  • Food is not permitted in the gymnasiums.
  • Beverages must be in a closed container.
  • Profanity and vulgar language is strictly prohibited.
  • Clothing or personal belongings must be placed near the bleachers and away from walking and playing areas around the courts. Lockers are available throughout the building. It is highly recommended that personal belongings are secured in a locker.
  • Hanging on the rims, nets or backboard structures is strictly prohibited.
  • Persons damaging rims will be responsible for damages and will be asked to leave the building.
  • UREC personnel reserve the right to remove anyone from the building for inappropriate conduct.
  • Football, baseball, softball, frisbee, baton, lacrosse, or other similar activities are not permitted in the facility.
  • At this time, regular activities in the gymnasiums during informal recreation consist of basketball, volleyball, and badminton. Other activities are subject to approval by UREC staff.
  • If a particular activity needs set up for play, requests can be made at the Service Center (HPER 205A).  

  • Running is not permitted in the locker rooms. Floors will be slippery when wet.
  • Loitering is not permitted in locker rooms.
  • Food is not permitted in locker rooms.
  • Please lock all personal possessions. UREC is not responsible for lost or stolen items.
  • Lockers are available for rent at the Service Center or UREC Main Office.  
  • Renters must renew or empty locker contents by the expiration date.
    • Contents not emptied by the expiration date will be bagged and stored for a period of 10 business days.
    • A $10.00 storage fee is required to reclaim personal items.
    • After 10 business days, the items will be disposed of following current University of Arkansas procedures for discarded goods.
  • Personal locks may NOT be used on UREC Lockers.
  • Items stored using personal locks, items that are left in unlocked lockers, items left overnight in day lockers, or items left unattended in UREC facilities will be bagged and stored for up to a period of 10 business days. A $10.00 storage retrieval fee is required to reclaim personal items.
    • This includes, but is not limited to, the following locations:
      • Locker rooms
      • Unlocked lockers
      • Lockers with personal locks
      • Gyms
      • Fitness Centers
    • UREC staff will conduct checks around the facility to help ensure safety and security of the building, to protect individuals’ belongings, and to deter theft.
    • Each item found will be collected, bagged, tagged, documented and stored in the outdoor storage in the unattended items bin.
  • Children 4 years of age and older may not enter the locker room of the opposite sex.
  • UREC employees cannot accompany children into the locker rooms to assist with the changing of clothes, restroom breaks, etc.
  • Parents must make the appropriate accommodations with their eligible family members or family acquaintances to assist the younger children.


  • UREC prohibits members under 16.
  • UREC prohibity exercising in the sauna.
  • UREC prohibits the use of electronic devices in the sauna.
  • UREC prohibits the use of footwear, including but not limited to tennis shoes, sandals, flip-flops, crocs, and water shoes on the sauna benches.
  • UREC prohibits reading materials in the sauna.


  • Sauna temperature is set for 170-180.
  • Remove jewelry as it can become very hot.
  • Rinse off pior to use of the sauna.
  • Keep the door closed.
  • Wear loose clothing or a towel; sit on the towel.
  • After 10 minutes or perpiration begins, leave sauna and relax in the locker room, follow with a cool shower.
  • Cooling time should equal time spent in sauna. Enter hot room again and stay 5-10 minutes.
  • Repeat cycle 2 or 3 times; end with a brisk shower and rinse in cool water.
  • Dress when completely dry and perspiration stops, or chilling may result.
  • Limit "Steam Shock" to a half cup of water at a time. Keep clear of the steam as it rises off the rocks. Be considerate of others, ask prior to "Steam Shock" or applying any lotions or creams.
  • Do not exceed 15 minutes in the sauna. Excessive exposure can be harmful.
  • Keep conversations at a minimal volume.
  • Avoid dehydration by drinking plenty of water after your sauna visit.


• Are pregnant.
• Are suffering from heart disease, circulatory problems, high/low blood pressure, diabetes, kidney disease or an illness causing an inability to perspire.
• Have any infectious skin diseases/sores /wounds.
• Have recently exercised. Time should be allowed to enable the body temperature to return to normal. 

 View the Climbing Wall page to learn more.

 View the Bouldering Wall page to learn more.

  • Individuals may not enter the natatorium unless a lifeguard, instructor, and/ or coach is present and/or on duty.
  • Showers are required before entering the pool.
  • For health and hygiene reasons, only swimsuits are allowed in the pool. Note: Swimmers may only wear articles of clothing constructed of swimsuit material for religious reasons (self-consciousness is not a reason to ignore this rule).
  • Food and chewing gum are not allowed in the natatorium (unless prior approval has been given from UREC Personnel- i.e. birthday parties, special events, etc.). Beverages must be in a closed container.
  • Shoes are prohibited on pool deck.
  • Personal possessions are not allowed on the pool deck and should be kept in lockers in the locker rooms or day lockers in the hallway.
  • Due to privacy concerns, cell phone use is not permitted in the locker rooms or bathrooms. Any misuse of cell phones in any other areas of the facility (specifically camera phones) will result in removal from the facility and possible loss of privileges.
  • Spectators must remain in the bleacher area at all times.
  • Individuals, other than lifeguards, are not allowed on bulkheads at any time.
  • Scuba diving is not permitted unless part of an academic class or a University Recreation activity.
  • All toys (ball, etc.) must be kept in the shallow section of the pool.
  • Use of starting blocks is prohibited, except during official swim meets and/or University Swim Team practices.
  • Dependents under the age of 18 who cannot swim must be accompanied by an adult in the water at all times.
  • Dependents under the age of 18 who can swim must be accompanied by an adult who is to remain in the Natatorium area at all times.
  • Running, dunking, splashing and/or horseplay are strictly prohibited.
  • Lap swimmers must use the designated lap swim area. When lanes are full, users should expect to share lane space.
  • Circle swim procedures will be implemented at the discretion of the head lifeguard and/or lifeguard on duty. Such procedures are as follows: Swim in a counterclockwise direction, staying on the right side of the lane at all times. Faster swimmers have the right of way. Pass on the left and only when the passing lane (middle of lane) is clear. Try to swim with others of your own pace. Avoid congregating at the end of the lane. Please move to the extreme right corner of the lane if stopping to rest. Always enter feet first and wait until all swimmers have made the turn and pushed off. Be considerate of others and their individual workouts.
  • Persons with open sores or contagious infections, such as poison ivy, athlete’s foot, impetigo and ringworm, are not permitted in the natatorium. (Please see the lifeguard if you have questions)
  • Band-Aids are not allowed in the pool. If the wound is open enough to require a Band-Aid, the injured person is not allowed to swim.
  • No diving from pool deck.
  • No running on pool deck.
  • Tobacco products, drug use, alcoholic beverages, and dangerous weapons are strictly prohibited.
  • Baby strollers, open umbrellas, and folding chairs are strictly prohibited, especially during competitive swim meets where space is limited and crowding is likely.
  • Lifeguards have the authority to eject or suspend anyone from natatorium use and/or program privileges for those that fail to abide by these policies and regulations.

  • Access is limited to UREC and U of A swimming/diving personnel for swim meets and/or other designated UREC events.
  • General public access is not allowed during the week.
  • No unauthorized photography allowed at any time, with any device.

  • Diving is permitted only from the one and three meter boards.
  • Jumping (feet first) is permitted from the five meter platform.
  • Use of the ten meter platform is strictly prohibited during informal recreation.
  • Only one bounce allowed on diving boards. Stunt diving is not allowed.
  • Dive straight off the end of the board, not to the side.
  • Only one person may jump at a time from the five meter platform. Running jumps from the platform are prohibited.
  • Swimming under or hanging from diving boards is strictly prohibited.
  • Please allow divers to clear diving well before diving.
  • No more than 2 people on the five meter platform at a time.
  • Flips are not allowed during open recreational swim time.

Personal and Team Belongings

  • Children that are participating in the swim meet are allowed to bring in appropriate swim gear (swim bag, towel, bathing suit, goggles, and dry clothing); and all items should remain in their bag unless being used.
  • Lunch/snacks are welcome if a parent would like to provide one. However, no coolers are allowed for swimmers.
  • Coaches will be able to have one table for each team; two tables may be given based on team size but may not be given next to each other.
  • Team tables will be assigned for the duration of the meet, and teams will be able to leave appropriate swim items here (swim gear, paper work, stop watches, etc.).
  • Coaches will not be able to bring in personal chairs to sit at the table. Three chairs will be provided for each table.
  • Parents and other spectators will not be allowed to bring any of the following prohibited items into the building: coolers, large bags, extra blankets, towels, chairs, bleacher chairs, or strollers.
    • If an exception is needed, please contact the facility liaison.
    • Enforcement will be present at facility entrances.

Pool Deck Seating

  • The first set of bleachers located on the far left side of the pool will be designated for spectators only.
  • No item(s) will be able to be used to save seats or left overnight to reserve seats.
  • The rest of the bleachers will be used for swimmers and parents with younger swimmers (under nine years of age).
  • The rest of the seating on the pool deck will be open for the public.

Balcony Seating

  • Balcony seating will be used for parents, guardians, grandparents or parents with small children only.  
  • All swimmers nine years of age and older should be with their team on the bleachers.

Other Spaces in the HPER Building

  • The student lounge will not be available for use during the swim meet.
  • Hallways should be clear for pedestrian access; loitering is not allowed in hallways, including lounging on benches and in front of doorways.
  • Individuals lounging in hallways will be asked to move back to the pool area.
  • Individuals failing to comply or exhibiting disruptive behavior are subject to removal from the facility.

  • Individuals caught jumping the fence will be suspended indefinitely.
  • Use of personal equipment is encouraged, but equipment can be checked out at the Service Center in the multi-purpose building at the complex.

  • Intramural Sports provides some equipment for team sports. Individual participants are responsible, however, for supplying some necessary equipment for individual/dual sports.
  • Individual participants are responsible for use of the proper footwear/ equipment for all intramural events.
  • Tennis shoes are required on the University tennis courts and racquetball courts.
  • Regulation tennis shoes or basketball non-marking shoes are required to be worn in the gymnasiums.
  • Rubber-cleated shoes may be worn on the intramural fields during outdoor activities. No screw-in cleat, metal cleats, spikes, or bare feet allowed.
  • Personal athletic equipment may be used provided the equipment meets the approval of the officials or supervisor on duty. The judgment of the Intramural Sports Staff regarding equipment will be final.
  • No hats (except for during softball), bandanas, or anything with a knot will be allowed to be worn on the head during competition.
  • Players may wear a one-piece elastic headband made of a soft, pliable material (i.e. sleeve, sweatband).
  • Knit stocking caps will be allowed in cold weather. Rubber or cloth bands may be used to control hair. No other headwear will be allowed.
  • Jewelry or hard hair control devices are not allowed. This includes, but is not limited to necklaces, earrings, newly pierced earrings, facial piercing, rings, bracelets, and watches. Individuals will not be allowed to tape over any jewelry items. If you cannot remove it you cannot play.

  • In the event of inclement weather, play may be postponed or cancelled.
  • Participants will be asked to leave the fields if lightning strikes within 8 miles of the complex.
  • Extreme cold or hot temperatures may cancel activities at the complex.
  • Information concerning the postponement or cancellation of intramural events is available at the UREC Main Office, HPER 225 or online.
  • On the day of inclement weather, information about Intramural cancellations will be made available after 3:00 P.M.
  • On rare occasions, decisions will be made during the intramural event.
  • In the event of cancellation of intramural events, please stay off the intramural fields. Failure to comply with this request may result in suspension from Intramural Sports.

  • All thunderstorms produce lightning with the potential for injury and death.
  • The HPER Natatorium is grounded and will only close during severe weather at the discretion of UREC personnel. In most instances, the pool will remain open during lightning and/or thunderstorms.

  • The University of Arkansas has a campus-wide alert system that sends e-mails, phone calls, and text messages when a tornado warning is in effect.
  • When prompted, everyone must seek shelter immediately in the safe areas of the 1st floor of the HPER (racquetball courts area) or the 2nd floor of the HPER (Men’s Locker Room, Women’s Faculty Locker Room, UREC Main Offices, Donna Axum Fitness Center, and north hallway).
  • UREC staff will provide direction to the appropriate areas.

  • The appropriate staff member will order the evacuation of the affected area(s) and call 911.  
  • UREC staff will provide direction to the appropriate evacuation exits of the HPER Building and will check all areas of the building to make sure it is clear.
  • Do not use the elevator.
  • Do not re-enter the building until you receive an all-clear announcement.
  • An emergency evacuation can pertain to chemical leaks/spills, hazardous material spills, bomb threats, firearm threats, or other disruptive behavior.

  • When accidents or injuries occur, UREC staff will respond immediately.
  • If EMS (911) is needed, staff will radio or send someone to the Service Center or UREC Main Office with specific information (what happened, victim's age, sex, condition, and assistance administered).
  • The Service Center attendant will call EMS (911), notify the appropriate staff member, and call UAPD (5-2222).
  • All UREC staff are CPR/1st aid certified and will administer aid until a responder with a higher level of training arrives on scene.
  • All lifeguards are trained appropriately to remove victims from the water with spinal & non-spinal injuries.
  • The HPER Building also has five AED’s (1st floor, Service Center, Donna Axum Fitness Center, 3rd floor, & Track) and UREC staff certified in operating an AED will take over when necessary.

  • UREC staff will give necessary first aid; notify the Student Manager, and call EMS if needed.
  • An Accident/ Injury Report will be completed in all situations that involve our staff providing care.
  • Ice, ice bags, first aid kits, and towels are located in the Service Center.

  • UREC staff will always wear disposable gloves to prevent contact with a patient’s blood, infection, etc.
  • Pocket masks will be worn when performing ventilator resuscitation.
  • Goggles will be worn when necessary.
  • UREC staff will respond to large spills and cleanup throughout the HPER Building.
  • UREC staff are required to wash their hands after using the restrooms.
  • Hand sanitizers are located throughout the HPER Building to reduce the spread of infection.

  • Resources available locally to assist with needing medical attention located here

The UREC Inclement Weather Policy is designed to accommodate on-campus residents that desire to stay active during campus closures.  University Recreation discourages anyone from driving in severe weather to campus in order to utilize UREC facilities or activities.

In cases of extremely severe weather, UREC reserves the right to determine whether or not UREC facilities will be open or closed to protect the safety of its participants and staff.  All or portions of facilities may be forced to close in the event that they are directly impacted by the weather.

In inclement weather, UREC will follow the schedule listed below:

  • The HPER Building, University Recreation Fitness Center (located on the 2nd floor of the Union), UREC Tennis Center and the UREC Sports Complex will adjust hours according to University Closure times.
  • All UREC scheduled programs and activities will be cancelled or postponed (Intramural Sports, Group Exercise, Programs, Club Sports, Sports Injury Clinic, Wellness, UREC Outdoors, etc.)

  • All UREC facilities (HPER building, UREC Fitness Center, UREC Tennis Center & UREC Sports Complex) will open and be operational according to University Delayed Opening specified time.
  • All UREC programs and activities will follow their regular schedule once the University is open.

On Weekdays: 

  • The HPER Building will open from 9:00 a.m. until 5:00 p.m.
    • The pool (located on the 2nd floor of the HPER Building) will be open from 11:00 a.m. until 2:00 p.m.
  • The University Recreation Fitness Center in ARKU will open from 9:00 a.m. until 5:00 p.m.
  • UREC Outdoors (located on the 1st floor of the HPER Building, HPER 102) will be open from 11:00 a.m. until 2:00 p.m.
  • All UREC programs and activities scheduled for the day will be cancelled or postponed.
  • All UREC outdoor facilities will be closed.

On Weekends: 

  • UREC will follow the lead of campus and adjust hours as necessary. This information will be shared on the urec hours/main web page and social media.


Member Services: This includes new memberships, membership renewals, UREC membership ID cards, locker and towel service, registration for programs, information on Club Sports, Intramural Sports, upcoming events, building hours, and general UREC facility and program information.  UREC also has a lost and found for small items and ID cards.

Access: A UREC membership provides full access to the HPER Building, the UREC Fitness Center (located on the 2nd floor of the Arkansas Union), and the UREC Sports Complex. University Recreation offers several types of memberships, dependent on the relationship to the University of Arkansas. View our Memberships page to learn more.

Located on level 2 of the HPER Building

Phone #: 479-575-4646

Located on level 2 of the Arkansas Union

Phone #: 479-575-3938

All memberships include periods that UREC facilities are closed for holidays, athletic events, UREC events, maintenance, renovation, and other times requiring closing of the building and/or specific facilities.


  • Display appropriate behavior and follow all university codes of conduct;
  • Utilize appropriate language during all situations;
  • Follow all UREC facilities policy and procedure;
  • Users are expected to be aware of University of Arkansas behavior policies.  These policies can be found in the Faculty Handbook, Staff Handbook, and the UA Student Handbook and publications;
  • UREC Staff have the authority to terminate an activity and remove individuals and/or teams from UREC facilities for violation of building, program, and university policies;
  • All users must follow current university and UREC ID card policies;
  • Only court shoes are allowed in activity areas with wooden floors;
  • The building must be vacated by the scheduled closing time.
  • Additional membership information can be found here

  • Those persons who are recognized by the State of Arkansas as being legally married.
  • A valid marriage certificate or other documentation accepted by the State of Arkansas for proof of marriage may be required.

  • Those persons who meet the following conditions:
    • Sole domestic partner and intend to remain so indefinitely, jointly responsible for each other.
    • Jointly responsible for each other’s common welfare, share financial obligations, and share primary residence.
    • Not married to anyone and are at least 18 years of age and mentally competent to consent to contact.
    • Not related by blood to a degree of closeness that would prohibit marriage in the state of Arkansas.
    • A completed domestic partnership affidavit may be required to purchase a membership.

  • Those persons defined as spouse or dependents living at the same residence, dependents 26 years of age or older must pay regular fees.
  • Children under the age of 18 must be accompanied by an adult at all times.
  • Children, 4 years of age and older, may not enter the locker room of the opposite sex.
    • UREC employees cannot accompany children into the locker rooms to assist with the changing of clothes, restroom breaks, etc.
    • Parents must make the appropriate accommodations with their eligible family members or family acquaintances to assist younger children.

  • Sponsored guests must be accompanied at all times by the sponsoring UREC member. The member is responsible for their guest(s) conduct and actions at all times and must follow all UREC and UARK policies.
  • Self-sponsored guests will be held responsible for all conduct and activity while in UREC facilities. The guest must follow all UREC and UARK policies.
  • Members may purchase guest passes in advance.
  • To complete the purchase of a guest pass and to gain access to UREC facilities, guests 16 and older must present a government issued picture identification (i.e., Driver’s License, Military ID, Passport, etc.)
    • The purchase of a guest pass is required for children ages 3-15; however, they do not need to show an ID.
    • The purchase of a guest pass is not required for children under three.
  • Guest passes will be redeemed at the time of purchase [if purchased in-person] and may not be used again at any UREC location once they are redeemed.
  • Guest passes are non-transferable.
  • Guest passes are redeemed per entry, not per day use.
  • Guests are not allowed to participate in Group Fitness classes, Intramural Sports, or Club Sports activities.
  • Guests are not permitted to check out equipment, make court reservations or participate in other organized UREC programs.
  • A dependent under the age of 18 cannot sponsor a guest under the age of 16.
  • UREC staff reserves the right to refuse access to any guest.

  • Single-visit sponsored guest passes may be purchased at the UREC Service Center and UREC Fitness Center for $10.00. No cash payments.
  • For guests who are accompanied by a current UREC member.
  • Guests must show a government issued ID (i.e., Driver's License, Military ID, Passport, etc.).
  • All other general guest pass policies apply.

  • Single-visit self-sponsored guest passes may be purchased at the UREC Service Center and UREC Fitness Center for $15.00. No cash payments.
  • For anyone who does not wish to purchase a full membership but still wishes to use the facility without a current UREC member.
  • Must be 18 years old.
  • Guests must show a government issued ID (i.e.: Driver’s License, Military ID, Passport, etc.).
  • All other general guest pass policies apply.

  • Single-visit guest passes are available at the UREC Service Center and UREC Fitness Center.
  • Towel service and a day locker are included with admission to the building.
  • Carnall Hall guests must show their parking permit or room slip to gain access to UREC Facilities.
    • Charges will be billed to Carnall Hall Inn.
  • Carnall Hall guests must show a government issued ID (i.e.: Driver's License, Military ID, Passport, etc.) in addition to their Carnall Hall room slip or parking permit.
  • All other general guest pass policies apply.

Facility Reservations

  • Departmental groups are strongly encouraged to reserve facility space and equipment through our standard reservation procedures.
  • Facility reservations must be submitted 48 business hours prior to the event date and time, and will be processed in the order that they are received.

Facility Access Passes

  • Groups have the option to purchase facility passes for each individual, which allows access to multiple areas of the facility without making a reservation.
  • University departments will need to provide UREC with a list of participants at least one week in advance so that payment and facility access can be arranged.
  • University departments will be billed through a driving work tag number after the event date.  
  • Participants 16 years of age and older will need to provide a valid government-issued photo ID upon entrance to the facility.
  • Pricing for the facility passes are:
    • One-time facility pass
      • $10.00/day/individual [no cash payments]
      • Applicable for groups needing less than five access passes/ person
      Multiple-visit facility pass
      • $40.00/week/person [no cash payments]
      • Applicable for groups needing five or more access passes/ person

General Terms

  • Department supervisors/representatives must be on-site at all times during the reserved activity times to help enforce UREC policies.
  • Emergency contact(s) for each participant must be on file with the sponsoring department and readily available, in the event a medical situation or emergency were to occur.  
  • Fitness Center use, equipment check-out and towel service must be arranged in advance.
  • All other general guest pass policies apply.

General Terms and Conditions

  • Refund requests may be made by calling the UREC Main Office: 479-575-4646
  • All approved refunds require a $25.00 administrative charge.
  • Refunds may be requested for all or portions of the purchase.
  • Full refunds requested by the 2nd business day following the transaction will be considered for the full amount minus the $25 administrative fee.
  • Refunds requested after the second business day may be considered for a prorated amount depending on extenuating circumstances.
  • The following are extenuating circumstances that may be considered for refunds after the 2nd business day.
    • Injury/Illness (documentation may be required)
    • Exit from the University
    • Activity area closure or resources unavailable

Same Day Refunds

  • A refund can be issued immediately if the transaction was before the drawer was balanced and the current shift ended.
  • A Refund Request Form must be completed.
  • Any credit card refund must be credited back to the same card originally charged.
  • Any check refund can be voided and given back to payer.

Next Day Refunds

  • A Refund Request Form must be completed.
  • Check or Payroll Deduction may take up to 30 days to process through the University of Arkansas system. These refunds will come via regular mail in the form of a check.
  • Any credit card refund must be credited back to same card originally charged. Credit card refunds that are processed in-house will require the original card number given in person or via phone.
  • Once the refund is approved, UREC personnel will contact the requester by phone and/or email. Failure to respond within a one week period will result in a forfeit of the refund.
  • No payment information is stored in our files under any circumstances, per University policy.
  • Next day refunds are not permitted for guest passes, daily locker service or daily towel service.
  • Next day refunds are not generally permitted for semester locker/towel services unless the request is due to a proven extenuating circumstance.

These policies are taken from the UREC Facility Operations Handbook.